Updates
Managed WordPress, plugin and theme updates with sensible testing rather than clicking update blindly on a live business site.
Ongoing website support without the handoff
Website Maintenance & Support
Keep your WordPress website secure, current and useful with one team for routine maintenance, technical fixes, content changes, performance work and continuous improvement.
WordPress updatesBackups & recoveryTechnical fixesContent & optimisation
A more joined-up approach
Maintenance should reduce risk and keep the site moving forward.
A website can be online and still be quietly deteriorating: outdated plugins, broken forms, stale content, slow templates or tracking that stopped working months ago. Our support approach combines routine technical care with practical changes that keep the website useful to the business.
Backups
Backup and recovery arrangements designed around the site so there is a practical route back if something goes wrong.
Security
Core hardening, account hygiene and security monitoring choices appropriate to the WordPress setup and hosting environment.
Performance
Investigate slow pages, oversized assets, plugin bloat and front-end issues that affect user experience and Core Web Vitals.
Fixes & changes
Resolve layout problems, broken forms, integration issues and day-to-day content or functionality changes.
Continuous improvement
Use analytics, Search Console and business feedback to prioritise changes that improve enquiries, usability and organic visibility.
What matters
Routine updates are not the same thing as website care.
The point of maintenance is to keep the website dependable and commercially useful. That means knowing what has changed, having a backup path, testing key functionality and making improvements rather than only responding when something breaks.
WordPress updatesBackups & recoveryTechnical fixesContent & optimisation
- Keep WordPress core, plugins and themes current.
- Maintain working backups and a sensible recovery route.
- Test important forms and conversion points after material changes.
- Review performance and plugin bloat periodically.
- Keep analytics, Search Console and tracking connected.
- Make content and SEO improvements as the business changes.
Typical scope
Support can flex around the site you already have
We can support sites built by Genius Creative or take over an existing WordPress website after an initial technical review.
WordPress maintenanceWooCommerce supportContent changesLanding pagesSpeed optimisationTechnical SEO fixesForm troubleshootingPlugin issuesHosting coordination
How we work
A clear process from first review to ongoing improvement.
The detail varies by project, but the work follows a practical sequence so decisions are made for a reason and responsibilities stay clear.
Review
Audit the current WordPress setup, hosting, plugins, backups and any known issues before taking responsibility.
Stabilise
Resolve urgent risks or recurring problems and establish a cleaner maintenance baseline.
Maintain
Handle routine updates, backups, fixes and agreed changes through a clear support route.
Improve
Use support time to remove friction, improve performance and keep important content current.
Want to know what the right scope looks like for your business?
Tell us what you are trying to improve and what you already have in place. We can recommend the sensible next step without forcing the project into a generic package.
Related work
See how this service connects to real client work.
Case studies show the wider context around the website, IT or growth work rather than presenting the service in isolation.
Related case studyDCE Exhibitions
An example of a project-led website that benefits from ongoing publishing and continued digital support.
View case study →Related case studyBFS Building & Garden SuppliesOngoing WooCommerce, campaign and product work where maintenance and growth overlap.
View case study →FAQs
Questions businesses often ask before getting started.
Usually, yes. We start with a technical review so we understand the hosting, plugins, custom code, backups and existing problems before agreeing the right support approach.
Yes, routine updates can form part of the service. We treat significant updates carefully and consider compatibility and backup/recovery rather than assuming every update is risk-free.
Yes. Support can include text, imagery, new sections, landing pages, forms and other day-to-day website changes as well as technical maintenance.
Yes. WooCommerce maintenance can include plugin updates, catalogue issues, checkout problems, feeds, product changes and technical troubleshooting.
Yes. We can investigate hosting, caching, image sizes, fonts, scripts, plugins and front-end structure. The best improvements depend on what is actually causing the slowdown.
The exact response arrangement depends on the agreed support plan, but the objective is to have a clear route for technical issues and a reliable backup/recovery process rather than discovering there is no owner when something goes wrong.
Yes. Technical maintenance and SEO often overlap. Ongoing SEO can add content planning, landing-page improvements, Search Console analysis and local/search growth activity.