IT Support
We offer bespoke IT Services to suit your requirements, including everything from day to day troubleshooting to providing you with a Virtual IT Director.
Our team are highly proficient on Windows, Apple and Android platforms to ensure we can always support you.
General & Remote Support
Day to day support and troubleshooting for you and your team to resolve IT problems quickly and efficiently.
Most IT companies shy away from helping at a software user level, we embrace it as our team has a wide array of knowledge around most crucial software programmes. On the rare occasion that we dont have in-house knowledge of certain software, our team are quick to educate themselves and pass the benefits on to your business.
We can supercharge your computing infrastructure with SSD or RAM upgrades accompanied by software optimisation. This will vastly improve boot times and allow you and your team work more effciently.
Office 365
We provide licences for the entire Office 365 suite and can fully manage them, ensuring you and your employees are getting the most out of each service and keeping your data secure. We can quickly and easily add more services for you as new employees arrive and your business scales in size.
File Sharing & Backup
Instantly and securely share files with your employees and clients, anywhere that you have an internet connection. We can create hierarchy structures to only allow access to certain files for directors and management for example. This solutions allows you to and your team to work from anywhere.
Device Management
We can help you keep track, update and manage local and mobile devices over the internet. We can also lock down access to certain websites and apps ensuring that you maximise your employee productivity. If you require only very limited access on certain devices we can activate a ‘kiosk mode’ setup.
Managed Virus & Malware Protection
Keep your infrastructure secure with managed virus and malware protection. All web traffic is scanned to block access to any sites that have been reported as malicious. We monitor all of your devices to ensure they’re healthy and running to the best of their ability.
IT Project Consultation & Virtual IT Director
If you have a need for new IT solutions for current or incoming business ventures or developments, we can help you choose the best way forward. We can advise on costings and suitable software and hardware packages.
Where there is a need, we can provide you with an Virtual IT Director who will immerse themselves into your business, using their knowledge to enhance your IT operations through current and emerging technologies.
They’ll also be able to accompany you in meetings where technical details may be discussed, giving you the confidence that you’re always making the right decisions for your business with new clients and service providers.
IT Support FAQs
What IT services do you offer?
We provide comprehensive IT services, including IT support, managed services, cybersecurity solutions, cloud computing, network management, data backup, and recovery. Our services are designed to help businesses streamline operations, improve security, and enhance overall efficiency.
Why is managed IT support beneficial?
Managed IT support helps businesses maintain reliable technology systems without needing an in-house IT team. Our managed services cover proactive monitoring, regular software updates, and 24/7 support, allowing you to focus on growing your business while we handle your IT needs.
How can your IT security services protect my business?
Our IT security services provide comprehensive protection against cyber threats such as phishing, ransomware, and malware. We offer businesses tailored security solutions including firewall management, antivirus software, network monitoring, and employee training to reduce security risks and ensure compliance with UK data protection regulations.
What are the benefits of cloud computing for my business?
Cloud computing offers UK businesses flexibility, scalability, and cost-efficiency. Our cloud solutions allow you to store, access, and manage data securely from anywhere in the world. We offer tailored cloud services, including cloud migration, virtual desktops, and cloud storage solutions to enhance your business’s productivity.
Do you provide IT support?
Yes, we offer IT support services for all businesses. Whether you experience network issues, cybersecurity threats, or software problems, our team is always available to provide immediate assistance. With our support, you can be confident your business technology is always in expert hands.
How does your IT consultancy service work?
Our IT consultancy service helps businesses develop technology strategies that align with their goals. Our experienced consultants assess your current systems, identify potential improvements, and provide a roadmap for implementing cost-effective, scalable solutions that drive growth.
Can you help with data backup and disaster recovery?
Yes, we specialise in data backup and disaster recovery for all businesses. Our team implements secure backup solutions to protect your critical data and offers recovery plans to ensure business continuity if data loss occurs due to hardware failure, cyberattacks, or natural disasters.
What industries do you serve with your IT services?
We provide IT services to a wide range of industries, including healthcare, finance, retail, distribution and logistics, manufacturing, and education. Our team tailors solutions to meet each industry's specific compliance requirements and technology needs.
Do you offer cybersecurity training for employees?
Yes, we offer comprehensive cybersecurity training designed for businesses. Our training programs educate employees on best practices for email security, password management, and threat identification to strengthen your business’s defense against cyber attacks.
What are the costs associated with your IT services?
Our IT services are customised to fit each client’s needs, so pricing varies. We offer flexible packages and transparent pricing with no hidden fees. Contact us for a personalised quote based on the specific IT services your business requires.
How do I know if my business needs IT outsourcing?
If your business lacks the resources to maintain an in-house IT department or frequently experiences technical issues, IT outsourcing could be a smart solution. Our IT outsourcing services provide reliable support, proactive monitoring, and strategic guidance, helping you improve productivity and reduce IT costs.
How can I get started with your IT services?
Getting started is easy. Simply contact our team for a free consultation to discuss your business’s IT needs. We’ll work with you to create a customised IT service package that fits your goals, budget, and timeline.
