IT Support Sutton Coldfield
We offer bespoke IT services tailored to your needs — from day-to-day troubleshooting to providing a dedicated Virtual IT Director.
Our team is highly skilled across Windows, Apple, and Android platforms, ensuring reliable, expert support no matter what technology your business relies on.
Our IT Services
Take Your Business to the next Level
Genius Creative takes IT support beyond fixes — delivering smart, proactive solutions that keep your business secure, connected, and future-ready.
Managed IT Services
Managed IT Security
Daily IT Support
Hardware Support
Software Support
General & Remote Support
We provide fast, reliable day-to-day support and troubleshooting to keep you and your team working without disruption.
Unlike many IT companies that avoid user-level software support, we embrace it. Our team has in-depth knowledge across the most widely used business applications — and when we encounter something new, we quickly upskill so your business benefits without delay.
We also help boost performance with targeted hardware upgrades, such as SSDs and additional RAM, combined with software optimisation. The result? Faster boot times, smoother operations, and a more productive team.
Office 365 Licences and Support
We provide and manage licences for the complete Microsoft 365 suite, making sure your business benefits from the full range of tools — from Outlook and Teams to SharePoint and OneDrive. Our team ensures everything is set up securely and optimised so you and your employees can collaborate, communicate, and stay productive from anywhere.
As your business grows, we make it quick and effortless to add new users and services, so your IT scales seamlessly alongside you. We also handle updates, backups, and security measures in the background, giving you peace of mind that your data is protected and your systems are always up to date. With Genius Creative managing your Microsoft 365 environment, you don’t just get licences — you get a smarter, safer, and more connected way of working.
Mobile Device Management
We make it simple to track, update, and manage both local and mobile devices remotely, giving you full control wherever your team works.
To help maximise productivity, we can restrict access to specific websites and apps, ensuring devices are used for business purposes only. For situations that require tighter control, we can even set up a secure kiosk mode — providing limited, task-focused access tailored to your needs.
Cyber Security & Disaster Recovery
Keep your infrastructure safe and resilient with fully managed antivirus, malware protection, and robust backup solutions. All web traffic is scanned to block access to known malicious sites, while continuous monitoring ensures your devices remain secure, healthy, and performing at their best.
In addition, our backup and disaster recovery systems safeguard your critical data, allowing your business to recover quickly from unexpected events — giving you complete peace of mind that both your systems and information are always protected.
IT Project Consultation & Virtual IT Director
If your business is exploring new IT solutions for current projects or upcoming ventures, we can guide you toward the most effective path. From advising on cost-efficient hardware and software packages to recommending the right technologies, we help you make informed decisions.
Where needed, we can provide a Virtual IT Director who fully immerses themselves in your business. They use their expertise to optimise your IT operations with both current and emerging technologies. They can also join meetings where technical discussions take place, giving you the confidence that every decision — whether with new clients or service providers — is informed and strategically sound.